If you have any questions, please get in touch via Whatsapp or Email:

Whatsapp: +447402444725

Email: firstclassfashion@live.co.uk

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How long does shipping take?

Shipping within the UK is next day (if the order is placed before 3pm Monday-Thursday). If the order is placed after 3pm, it will most likely be sent out the following day. If an order is placed on Friday before 3pm, it will most likely be with you on Monday.

How much does shipping cost?

Shipping within the UK is free, however there is an additional fee if you are outside of the UK. For example shipping within the EU costs £40 and shipping to the US costs £45.

How long does shipping take outside the UK?

Shipping can take 1-3 working days if outside of the UK.

How can I pay?

We accept payments securely using PayPal. If you have a PayPal account you can use that, if not you can register or simply use your card through the PayPal method.

I want to pay via bank transfer; do you accept bank transfer payments?

We accept bank transfer payments as well as PingIt payments. To pay using these methods, please get in touch via Whatsapp (+447402444725) or Email (firstclassfashion@live.co.uk). Also these methods of payment will save you 4-5%...

I cannot find the product or size I want, what should I do?

As we offer a personal shopping service, you can fill out the personal shopping form by visiting the personal shopping page. Alternatively you can get in touch via Whatsapp (+447402444725) or Email (firstclassfashion@live.co.uk) and we will do our best to make sure you get what you want.

I have received my order but it does not fit me. What can I do?

We only offer exchanges within 7 working days of receiving your order. If the size you need is available, we can process an exchange of size. However returning the item is the client’s responsibility and the order must be in the exact same condition you received it in.